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Product Innovation Employee Experience Customer Experience Marketing and Branding

Use Case

Product Innovation

Remesh allows for a variety of problem-solving solutions at the heart of product development (from user experience to design processes) and ideation methods (like brainstorm sessions). Customers can bring their strongest ideas to life by engaging with the voices and original ideas of focus group participants during each ideation session.

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Takasago

Sense and Sensibility: A story of new flavor ideation & concept innovation

In search of innovative flavor and product concept ideas, Takasago wanted to generate new ideas directly with customers. The challenge was that participants in traditional studies tended to provide ideas that were top of mind and close to those already in the marketplace. Takasago was highly sensitive to the issue of creativity in idea generation, since CPG clients often ask flavor suppliers to help identify new flavor and product ideas. Additionally, this use case was unusual and innovative because flavor/taste testing engages a sense that is not typically suited for a virtual setting.

Wins

  • Transition to Online

  • Unexpected Verbatims

  • Agile, Speedy Time to Data

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“Remesh provides an ideal solution, to provide real-time in-the-moment insight, thus allowing management to actively participate in discussions and immediately apply insights into action.”

Julie Wittes Schlack, Sr. VP, Innovation and Design

Product Innovation

Other case studies related to Product Innovation

Real-time Truth for Consumer Insights

Utilize an online platform for hybrid, cross-departmental, or global collaboration.

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Real-time Truth Drives Innovation

Speeding up innovation cycles with a digital, workshop-style conversation.

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Use Case

Employee Experience

Our customers work in human resources and people science with an interest in organizational change management, talent acquisition and retention, and a variety of other employee experience strategies to understand what drives talent and engagement at work. Remesh is an alternative to traditional employee experience surveys, and can provide qualitative answers to your employees’ most pressing questions.
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Global Technology Company

Open Conversations That Lead to Truth

A global D&I team at a large technology corporation is responsible for keeping a pulse on the sentiment of harassment and bullying globally. More deeply, they needed to empower their employees to open a dialogue about harassment in the workplace, and speak truthfully about past experiences. Unfortunately, due to the nature their typical methods of gathering feedback - focus groups, surveys, and internal websites - employees were not given a safe, healthy and comfortable forum to engage in truthful conversation, about the difficult topic.

Wins

  • Safe Space for Employees

  • Rich Employee Feedback

  • Areas for Improvement Revealed

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Employee Experience

Other case studies about Employee Experience

Real-time Truth Drives Change

A large financial services institution used Remesh to gather and understand feedback about their global gender equality initiative.

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“Over the past 40 years, we’ve conducted thousands of traditional focus groups and quantitative surveys.  We now offer our clients this wonderful hybrid research tool, that fuses together quantitative and qualitative objectives, and delivers immediate insights and findings that are actionable.  Remesh is our ‘go-to’ platform for conducting these incredible online focus groups.”

Stephen Ribner, CEO Fact Finders Inc.

Use Case

Marketing and Branding

Our customers use Remesh to ideate and refine marketing messages that resonate with their audience. Whether customers want to A/B test their campaigns or revisit target market messaging, our platform accelerates time to insights.
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Confidential Client

Using Co-Creation for Better Product Positioning

The brand wanted to better understand why Generation Z and Millennials favor subscription-based models over traditional purchasing options. The brand also wanted to differentiate each product in their diverse line of offerings and collect external feedback to do so.

Wins

  • Quick Insights

  • Competitive Feedback

  • Scalable Brainstorming

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Message Testing

Other case studies related to Message Testing

Customer Preferences, Market Risk Discovered In Real-time

The brand produces laundry detergents and washing powders. The detergent offers innovative solutions to every-day household challenges.

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Use Case

Customer Experience

Improve customer experience by strengthening customer interactions with your product for better feedback. With Remesh, run an analysis gap on brand loyalty and competitor retention strategies, measure customer satisfaction, and discover what your customers really think about you – in their own words.

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Nascar

Real-Time Insights That Shape the Consumer Experience

During a Remesh conversation with 200+ super-fans, NASCAR leveraged A.I. to conduct research via livestream and came directly out of the session with insights about their viewers’ values. NASCAR was eager for feedback about how changes to their race structure format, from one race to three stages of races, affected their viewers. They wanted to know how they might enhance their viewer’s experience, and what made participants excited to watch the race.

Wins

  • Engaged Consumers

  • Quick Insights

  • Increased Revenue

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Customer Experience

Other case studies related to Customer Experience

Unlocking Electric Insights For Traditional Energy Giant

Bellomy, a research agency, used Remesh to help a utilities company better understand their customers' needs.

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Real-time Insights Uncover Customer Priorities

The global CPG brand use Remesh to engage directly with 200 consumers at once, allowing them to understand customer preferences for their brand and for private label competitors.

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Real-time Truth Drives Go-To-Market Strategy

A global technology company worked with a B2B consulting firm to use Remesh to engage with their hard-to-reach market to capture insights that impacted their current go-to-market strategy.

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Unlocking Electric Insights For Traditional Energy Giant

Bellomy, a research agency, used Remesh to help a utilities company better understand their customers' needs.

Read More

Real-time Insights Uncover Customer Priorities

The global CPG brand use Remesh to engage directly with 200 consumers at once, allowing them to understand customer preferences for their brand and for private label competitors.

Read More

Real-time Truth Drives Go-To-Market Strategy

A global technology company worked with a B2B consulting firm to use Remesh to engage with their hard-to-reach market to capture insights that impacted their current go-to-market strategy.

Read More

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